Terms of service

Terms of Service

Welcome to Love Cubby! These Terms of Service govern your use of our website and the purchase of our products. By accessing or using our site, you agree to be bound by the following terms. Please read them carefully before placing an order.

1. Overview

This website is operated by Love Cubby. Throughout the site, the terms “we”, “us”, and “our” refer to Love Cubby. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced here.

2. Eligibility

To use this site, you must be at least 18 years old or the legal age of majority in your jurisdiction. By using our services, you confirm that you meet these requirements.

3. Custom Products

Most of our products are made-to-order and personalized. Please carefully review your order details (such as name spelling, image placement, or any other custom input) before checkout.

As each item is custom-made, we do not accept returns, cancellations, or exchanges unless the item is defective or an error was made on our part.

The estimated production and shipping time for each product is clearly stated on the product detail page.

4. Payment Methods

We accept the following secure payment options:

Shopify Payments
PayPal
Major Credit Cards (Visa, MasterCard, American Express, etc.)

All transactions are processed in USD ($).

5. Shipping & Delivery

Orders are processed according to the timeline specified on each product page.
Shipping time may vary depending on your location and local postal services.
Love Cubby is not responsible for delivery delays caused by customs, carriers, or force majeure events.

Please ensure your shipping information is correct at checkout. We are not liable for lost or delayed packages due to incorrect addresses.

6. Intellectual Property

All designs, photos, content, and branding on this site are the intellectual property of Love Cubby. Unauthorized use, reproduction, or redistribution is strictly prohibited.

7. Limitation of Liability

We strive to deliver products of the highest quality. However, we are not liable for:

Incorrect customization details submitted by the customer
Slight variations in color, size, or alignment due to handmade production
Shipping delays beyond our control

Love Cubby’s liability is limited to the value of the purchased item.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and it is your responsibility to check for updates.