Shipping Policy

Thank you for shopping at Love Cubby! Here’s everything you need to know about our shipping process.

Processing Time

  • Design time: 3–5 business days

  • Production time: 5–10 business days
    Each product is custom-made just for you — we begin production only after the design is confirmed.

Shipping Time

Once your order is produced, it will be shipped using a reliable carrier. Estimated delivery times:

  • USA / Canada: 5–10 business days

  • Europe / UK: 5–12 business days

  • Australia / New Zealand: 7–12 business days

  • Asia / Other regions: 7–15 business days

Please note: Delivery times may vary depending on customs, local postal services, and holiday periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.
Occasionally, we may offer free shipping promotions — keep an eye on our homepage banners!

  • We offer free standard shipping on all orders over $69 USD to Australia, Canada, New Zealand, and the United States.

  • For orders under $69 USD, the following flat shipping rates apply:

    • Australia and Canada: $5.98 USD

    • New Zealand: $6.98 USD

    • United States: $8.98 USD

  • Shipping times may vary depending on destination and carrier.

  • Please note that customs fees, taxes, or import duties are the responsibility of the customer.

If you have any questions about shipping, please contact our support team.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with a tracking number.
You can track your package online anytime.

Customs & Import Taxes

International orders may be subject to customs duties or import taxes.
Buyers are responsible for any such fees, and we are not liable for delays caused by customs procedures.

Address Accuracy

Please double-check your shipping address before placing your order. We cannot be held responsible for packages lost or delayed due to incorrect address information provided by the customer.

Questions?

If you have any concerns or need help tracking your order, please contact us at:
📧 support@lovecubby.com

We’re happy to assist!